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Shipping and Returns

Postage Policy

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All handmade orders will be dispatched within 3 working days and made-to-order items 5 working days. However, if you need a product sooner please message and we will try our best to help.

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Customs and Import Taxes

 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

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Returns & Exchanges

I accept returns and exchanges.

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Please contact me and return the item within 14 days of delivery.

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Because of the nature of our products unless they arrive damaged or defective, the following items cannot be returned or exchanged;

  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Items on sale

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Conditions of Return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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